Frontier Airlines is right when they say "it’s a whole different animal". They apparently stopped accepting cash on flights and will now only take credit cards for alcohol, DirecTV, or movie purchases. Also, the Captain called the other pilot his Co-Captain, which is a fine title, I suppose, but it sounds a little like their First Officers have thin skin and need the ego boost afforded by an inflated title.

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can I be your co-captain?
Frontier Airlines is an absolute nightmare. They ruined my family’s spring break to cancun last month. Because they grossly overbooked our flight, they deliberately refused to help us at the gate and then told us we were too late to check in. They made us move our trip to three days later and then charged us $1,500.00 for the pleasure! I WILL NEVER NEVER FLY FRONTIER AGAIN!!